Privacy & User Data Policy

Effective Date: 01/2025

We respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or book services through Vagaro.

1. Information We Collect

When you interact with our website or use our booking services, we may collect the following information:

  • Personal Information: Name, email address, phone number, and any other details you provide when booking an appointment or contacting us.

  • Payment Information: Payment details are collected securely by Vagaro and are not stored on our systems.

  • Website Usage Information: IP address, browser type, and other data collected through cookies and similar technologies to improve your experience.

2. How We Use Your Information

We use your information to:

  • Schedule and manage your appointments.

  • Communicate with you about your bookings or provide customer support.

  • Send promotional offers or updates (if you opt-in).

  • Improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Vagaro for appointment scheduling and payment processing.

  • Legal Obligations: Authorities if required by law or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure. Vagaro has its own security measures in place, and you can review their Privacy Policy for more details.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you.

  • Request corrections to your information.

  • Request deletion of your information, subject to legal and contractual obligations.

To exercise these rights, please contact us at helloploomstudio@gmail.com

6. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites, such as Vagaro. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ploom Studio
389 Arguello Blvd
San Francisco, CA 94118
helloploomstudio@gmail.com

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Your IP address

This information may also include details about your use of this website, including:

• Clicks
• Internal links
• Pages visited
• Scrolling
• Searches
• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor Data

For customers:
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address
• Details relating to your purchase (for example, your shirt size)
• Email address
• Name
• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Vagaro will also collect payment information from you. You can read their privacy policy at https://www.vagaro.com/privacy-policy-2015.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For form block submissions:
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Ploom Studio for storage and with Zapier for data porting.

For website visitors:
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

• Name
• Email address
• Phone number
• Details relating to your appointment (for example, who referred you)
• Files you uploaded

We share this information with Vagaro, our scheduling service provider, so that they can provide online booking services to us.